State Farm® Insurance Agent Bill Martensen

"I have been with state farm for a long time. Specifically with Nichole Navarre. She is someone who cares and has worked with our family in both good and bad times. I would suggest any person looking for a change reach out to her and spend a few minutes. It will change your perspective on things"

"Nichole is a rockstar! I had to get coverage issued super last minute and not only was she kind and patient throughout the process but she completed my application quickly even through underwriting and technical issues. Not only was the coverage issued quickly, my quote was about $1,600 a year less than the next cheapest quote I had gotten before! I’ve previously had a number of years of experience as a State Farm team member myself and it’s obvious that Nichole really loves what she does and is very knowledgeable about the business. I’d absolutely recommend Bill Martensen State Farm for all insurance needs!"

"Very load KUDOS for Nichole Navarre at Bill Martensen!! She helped save me $1500 when State Farm asked me to pay $1500 for storage costs (dealer was asking for storage costs when my vehicle was totaled). Despite talking with the claim adjustor and her manager they would not remove the charge. Nichole interceded several times all the way up the director level and got State Farm claims to remove the charge! only her persistence saved me the money. TY Nichole."

"I work at a high end body shop in Grapevine. I deal with insurance claims departments every day. It is rare to see an actual agent step in when something goes a little off on a claim. Claims can be tough with ALL insurance companies but not many agents will step in to get it back on track. Nichole Navarre would be an exception to that. She put forth an effort to get what her client deserved and it was nice to see. It wasn't just the willingness to call but the way she went about it. Pure people skills. Definitely would feel good having her on my side!"

"I would give 0 stars if it were possible, because even though I went in person to update my quote, the end result is that I'm paying more than what I agreed on, I was mislead by agent "NICOLE" because they changed the policy of my quote without notifying me, and they have poor communication, unprofessional behavior, and they don't want to correct it, because they have shown carelessness many times. It is not something I would recommend to anyone."

"I've been with State Farm insurance since 1975/76. I moved agenices in early 2015 and that's where I met Nichole Navarre. She instantly found a savings of over $500 on my homeowner's (a class 4 roof missed by previous agent). shes proven herself to be a top tier agent with her deep dedication to her clients and to State Farm. I've followed her through two agenices where she's as worked and now with Bill Martenson in Arlington TX. I immediately moved my polices to that agency upon knowing of her change of agency.For me personally she has always gone above and beyond the call. In her zeal to care for her clients she always goes the extra mile to meet my needs. Plus, she's always up beat and a joy to talk with."

"Nicole, is a very professional agent she always puts her customers first. She has helped me with my insurance on the new house my cars and also with my cattle. If she doesn't have the answer, she will not just give you an answer that you want to hear. She will research it and get back with you. She helped my daughter to get a lower insurance policy from the one she had prior to State Farm. Again Nicole is a great professional agent, she sits the standard for all agents to follow."

"Nichole Navarre demonstrated professionalism and knowledge regarding the proper insurance of both my homes and all four of my cars. She was patient, kind answering all my questions. I feel confident that I am now properly insured and protected as far as my vehicles and homes go. Thank you, Nichole, for all your assistance. I am grateful and feel confident I have the right insurance."

"The folks here are great to work with! Nichole A Navarre has always responded quickly to my questions and concerns. When I’ve had life changes (new car, marriage, new house, etc) she’s been great about getting all she needs to know about the situation and presents me with insurance options that best meet my needs, and with great rates! She has been my representative for 15 plus years and makes sure it is always done with a personal touch. If something needs to be accomplished it is done without hesitation, she handles everything for my family personally, and I am never pushed off on another person. I highly recommend this agency, and Nichole Navarre 30 years and counting!"

"Outstanding service by Holly and team! I know that having quality insurance is not an option; it is a requirement for piece of mind. It only takes a moment for an accident or a death to change your life- be prepared! Don’t skimp on your insurance; go with an agent that respects your needs and can help you navigate what’s best for you"

"I have had insurance with State Farm in Nebraska most of my life. I have always received good Customer service and good coverage. When relocating to Texas a few years ago, I reached out to the State Farm nearest to me, Bill Martensen’s State Farm Agency. I was blessed to reach Nichole Navarre. She is unbelievably over the top an amazing agent. Great Customer Service! She is very informative, friendly, explained things to me in great detail, asked me questions and found out exactly what I needed to provide the service that was perfect for my situation. I have been very pleased and I feel Bill Martensen‘s office and especially Nichole Navarre make both my fiancé and myself feel safe and protected. Thank you Nichole and thank you State Farm!"

"I have always appreciated Nichole Navarre taking care of my Insurance needs she is always on top of my Insurance needs and that is why I have been with Bill Martensen State Farm. I always have trust with Nichole I have been with Nichole 9 years with my company Insurance needs."

"Nichole is truly a gem when it comes to insurance. She’s attentive and answers any questions about our policies and helps tremendously when something needs to get added or removed. Her level of customer service is why we choose to stay with Bill Martensen as our agent for our various insurance needs."

"Bill is an excellent agent , but an awful company. Been with State farm from 1989-2006 for home and auto, unfortunately State Farm as an Insurance company, is heinous. Bill however is an excellent agent and highly professional staff. After being shafted on 2 auto claims (one hit and run, one no fault, and one roof claim eating $$$ in damages )they refused to pay. I said goodbye. Also, Sf progressive policy, race and ethnically biased adjusters, im left no choice to cancel my 25 year old life policy today, after a 2400% premium price increase. Recommend life insurance, if you are young and in perfect health. Everything else...Never"

"From the beautiful spirited lady at the front desk, to the gentleman that stuck his head through the door... These people were so friendly and helpful. My day was very stressful since my vehicle was hit. And they made it all better for me. State Farm, by far is my FAVORITE insurance agency. If you're looking for good insurance, check them out. Ask for Matt. He'll prepare a quote for you that's suitable to your needs. Thanks guys, and Kindest Regards, Val Ford 😉"