State Farm® Insurance Agent Bill Martensen

"I had an amazing experience working with Nichole at this State Farm office! She truly went above and beyond to ensure I had the best coverage for my needs. From the very first phone call, Nichole was warm, professional, and attentive. She took the time to explain my options in detail and made sure I felt comfortable with every decision. What really stood out was how quickly she responded to my inquiries and how dedicated she was to finding me the best deal. It’s rare to find such personal and attentive service, and I truly appreciate the care Nichole showed throughout the entire process. If you want an agent who will put your needs first and provide outstanding service, look no further than Nichole N. at State Farm!"

"Nichole Navarro is an excellent insurance agent. She is very knowledgeable in all areas of insurance, patient and is a good listener. I recommended her to my son and daughter in-law. I also like the fact that this agency has a real person available to direct your phone calls."

"Nichole is amazing to work with. We are so appreciative of her hard work and dedication when buying our first house."

"Nichole Navarre was the best agent to work with and she answered all my questions and went over the policy’s in great detail, never rushed me off the phone and had great customer service. Would highly recommended Nichole for any of your insurance needs"

"Friendly, Very Helpful. Made my transfer easy."

"Recently decided to return to Bill Martensen agency for my home and auto insurance after a multi- year hiatus with Allstate due to insurance rate imbalances which have driven both of my agency changes. I had previously received really good service from the Martensen agency and was glad to find that the State Farm premiums are now far better for the homeowners insurance, reducing my homeowner bill by 25%. I was pleasantly satisfied by the excellent service by Nichole who provided especially good counsel and late hours confirming that the good service I experienced previously is still available at the Martensen agency. I'm looking forward to another good experience with them."

"I have had the best experience having State Farm since I was old enough to need insurance. Recently I had the best experience with Nichole, she was on top of helping me. I definitely recommend speaking to Nichole if you need assistance, she is committed to helping, and won’t let you down! Thank you again Nichole you are the best!!"

"As a new homeowner, I went in with a lot of questions and uncertainty. Nichole Navarre really was a spotlight of help in a very confusing world of insurance. Not only was she able to plainly explain everything to me, but also helped find the correct level of coverage for my new home and my car."

"Try to get a quote sure you won’t regret it. Best insurance deal I ever got."

"Nichole was my agent and she has been the best agent I have ever had when it comes to home and auto insurance. I never had a problem with her getting back to me when I called or sent a message to her. I know she's my agent but I consider a friend. I only left State Farm because I needed cheaper home and auto insurance. Thank you, Nichole for all the hard work you have done for me. God Bless you."

"Nichole was very helpful and answered all our questions. She was very informative and helped us with our auto and home owner insurance. She got us the best rate."

"Nicole is a dream come true, she is very very Helpfull and dedicated insurance agent and very knowledgeable. She got us the best rate and also helped us decide the options that are good for us to have. She is the Insurance agent you can find. Thanks Nicole."

"Awesome and very helpful with the on boarding process, look forward to the partnership"

"I have been with state farm for a long time. Specifically with Nichole Navarre. She is someone who cares and has worked with our family in both good and bad times. I would suggest any person looking for a change reach out to her and spend a few minutes. It will change your perspective on things"

"Nichole is a rockstar! I had to get coverage issued super last minute and not only was she kind and patient throughout the process but she completed my application quickly even through underwriting and technical issues. Not only was the coverage issued quickly, my quote was about $1,600 a year less than the next cheapest quote I had gotten before! I’ve previously had a number of years of experience as a State Farm team member myself and it’s obvious that Nichole really loves what she does and is very knowledgeable about the business. I’d absolutely recommend Bill Martensen State Farm for all insurance needs!"

"Very load KUDOS for Nichole Navarre at Bill Martensen!! She helped save me $1500 when State Farm asked me to pay $1500 for storage costs (dealer was asking for storage costs when my vehicle was totaled). Despite talking with the claim adjustor and her manager they would not remove the charge. Nichole interceded several times all the way up the director level and got State Farm claims to remove the charge! only her persistence saved me the money. TY Nichole."

"I would give 0 stars if it were possible, because even though I went in person to update my quote, the end result is that I'm paying more than what I agreed on, I was mislead by agent "NICOLE" because they changed the policy of my quote without notifying me, and they have poor communication, unprofessional behavior, and they don't want to correct it, because they have shown carelessness many times. It is not something I would recommend to anyone."

"If I could give less than a one star I would. I have received horrible customer service from this office. I can not get anyone to respond to my emails or calls now after the office made a mistake on my policy. I will never use this office ever again."

"I've been with State Farm insurance since 1975/76. I moved agenices in early 2015 and that's where I met Nichole Navarre. She instantly found a savings of over $500 on my homeowner's (a class 4 roof missed by previous agent). shes proven herself to be a top tier agent with her deep dedication to her clients and to State Farm. I've followed her through two agenices where she's as worked and now with Bill Martenson in Arlington TX. I immediately moved my polices to that agency upon knowing of her change of agency.For me personally she has always gone above and beyond the call. In her zeal to care for her clients she always goes the extra mile to meet my needs. Plus, she's always up beat and a joy to talk with."

"Nicole, is a very professional agent she always puts her customers first. She has helped me with my insurance on the new house my cars and also with my cattle. If she doesn't have the answer, she will not just give you an answer that you want to hear. She will research it and get back with you. She helped my daughter to get a lower insurance policy from the one she had prior to State Farm. Again Nicole is a great professional agent, she sits the standard for all agents to follow."

"We have been using this office for years! Nichole is always willing to help and find solutions for our family. She is there to answer our questions and keep us informed of changes in our policy and opportunities for savings! Thank you Nichole!"

"Nicole helped me out tremendously! She was very helpful and talked me through the process. I am very excited to have the experience with her! Great service! Answer very fast!"

"Nichole Navarre demonstrated professionalism and knowledge regarding the proper insurance of both my homes and all four of my cars. She was patient, kind answering all my questions. I feel confident that I am now properly insured and protected as far as my vehicles and homes go. Thank you, Nichole, for all your assistance. I am grateful and feel confident I have the right insurance."

"The folks here are great to work with! Nichole A Navarre has always responded quickly to my questions and concerns. When I’ve had life changes (new car, marriage, new house, etc) she’s been great about getting all she needs to know about the situation and presents me with insurance options that best meet my needs, and with great rates! She has been my representative for 15 plus years and makes sure it is always done with a personal touch. If something needs to be accomplished it is done without hesitation, she handles everything for my family personally, and I am never pushed off on another person. I highly recommend this agency, and Nichole Navarre 30 years and counting!"

"Ii love working with Nicole, she knows what customer service truly is and is someone you can trust to have your best interest at heart."